This Privacy Policy explains how Bizmark AI Ltd (trading as GetVisible) collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.
1. Who We Are
Data Controller: Bizmark AI Ltd (trading as GetVisible)
Registered Address: 33 Devon Park, Galway, H91 W2CT, Ireland
Contact: support@getvisible.ie
We are the data controller responsible for personal data collected through our website (getvisible.ie) and our services.
2. What Data We Collect
Data you provide directly
- Name and email address (when completing our visibility audit or contacting us)
- Practice name and location
- Phone number (if provided)
- Information about your Google Business Profile and digital presence (audit responses)
Data collected automatically
- IP address and browser type
- Pages visited and time spent on the site
- Referring website
- Device and operating system information
Data we do not collect
We do not collect payment card details directly. Any payment processing is handled by third-party providers (Stripe) who are independently compliant with PCI DSS standards.
3. How We Use Your Data
We use your personal data for the following purposes and on the following legal bases:
- To provide our services (contractual necessity) — setting up and managing your Google Business Profile, deploying AI tools, and delivering agreed deliverables
- To respond to enquiries (legitimate interests) — replying to audit submissions and contact form submissions
- To send service communications (contractual necessity) — monthly reports, onboarding information, and account notices
- To send marketing communications (consent) — only where you have explicitly opted in. You may withdraw consent at any time.
- To improve our services (legitimate interests) — analysing aggregate usage data to improve our audit tool and website
- To comply with legal obligations (legal obligation) — maintaining records required by Irish law
4. Who We Share Your Data With
We do not sell your personal data. We may share data with the following categories of third parties:
- Make.com — workflow automation for audit submissions and email sequences
- Google Workspace / Gmail — email communications
- Google Sheets — CRM and lead tracking
- Formspree — form submission processing
- Stripe — payment processing (if applicable)
- Tidio / Botpress / Insighto.ai — AI chatbot deployment for client websites
All third-party processors are contractually bound to process your data only as instructed and to maintain appropriate security measures.
5. Data Retention
We retain personal data for as long as necessary to provide our services and comply with legal obligations:
- Active client data: For the duration of the service agreement plus 3 years
- Audit enquiry data: 12 months from the date of submission
- Financial records: 7 years (as required by Irish Revenue)
- Marketing opt-in records: Until consent is withdrawn, plus 12 months
6. Your Rights Under GDPR
As a data subject, you have the following rights:
- Right of access — you may request a copy of the personal data we hold about you
- Right to rectification — you may request correction of inaccurate or incomplete data
- Right to erasure — you may request deletion of your data where there is no legitimate reason to retain it
- Right to restriction — you may request that we restrict processing of your data in certain circumstances
- Right to data portability — you may request your data in a structured, machine-readable format
- Right to object — you may object to processing based on legitimate interests or for direct marketing
- Right to withdraw consent — where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, contact us at support@getvisible.ie. We will respond within 30 days.
7. Cookies
Our website uses cookies to improve your experience. We use:
- Essential cookies — required for the site to function correctly
- Analytics cookies — to understand how visitors use the site (only with your consent)
You can manage cookie preferences through your browser settings. Refusing analytics cookies will not affect your ability to use the site.
8. Data Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, or destruction. These include encrypted data transmission (HTTPS), access controls, and regular review of our data handling practices.
9. International Transfers
Some of our third-party service providers may process data outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
10. Complaints
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Data Protection Commission (DPC), the Irish supervisory authority:
Data Protection Commission
21 Fitzwilliam Square South, Dublin 2, D02 RD28
www.dataprotection.ie
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify active clients of material changes by email. The date of the most recent revision is shown at the top of this page.
12. Contact Us
For any privacy-related questions or requests:
Bizmark AI Ltd (GetVisible)
33 Devon Park, Galway, H91 W2CT, Ireland
support@getvisible.ie